Account and Data Deletion

There is no account to delete

First Gear has no accounts. You never sign up, sign in, or give us your name or email address, so there is no account to close.

First Gear does not use Facebook Login or any other sign-in, so it never receives information from your Facebook or Instagram account. There is none for us to delete.

Your data lives on your devices

Your setup answers, settings, and session history are stored on your iPhone and Apple Watch, and sync between the two. We do not run a server that keeps a copy.

Delete your data

Delete First Gear from your iPhone and from your Apple Watch. That erases the app's settings and session history from both.

Sessions and routes you saved to Apple Health stay there after you delete the app. You can delete them in the Health app. A device backup made before you deleted the app keeps its copy until that backup is replaced or deleted.

Deleting the app does not cancel your subscription. To cancel, open Settings on your iPhone, tap your name, then tap Subscriptions.

Ask us to delete anything else

The app sends some information to the services described in our privacy policy, such as crash reports and subscription records. None of it carries your name or email address.

To ask us to delete information we or those services hold, email support@firstgear.run. Without an account we cannot look you up by name, so tell us what you want deleted and anything that helps us find it, such as when you sent feedback from the app. We will reply to tell you what we found and deleted.